REMOVE OPERATIONAL BURDEN

Solution

YOU LEAD, WE MANAGE

Managing operations of your AWS infrastructure and provides routine infrastructure operations such as patch, continuity management, security management; and IT management processes such as incident, change, and service request management.

REMOVE OPERATIONAL BURDEN

SOLUTION

8×5

VTI Cloud consulting services focus on researching and proposing solutions to help businesses reduce operating costs and risks, automate general operations such as change requests, monitoring and management services; patch storage, security, and backup.

24×7

VTI Cloud have a 24/7 technical team to monitor and promptly handle unexpected incidents. Regarding the process, there will be monthly reports on resources used, system performance, problems encountered during operation.

8x5
24x7

/Managed/

8×5

VTI Cloud provides consulting services to clients during business days (8x5).

The services including:

  • Request for change (RFC) handling.
  • Recommendations to optimize performance.
  • Optimize the operation costs.
8x5
24x7

/Managed/

24×7

We provide 24x7 continuous application and infrastructure monitoring.

  • Infrastructure Monitoring includes monitoring of the instance and services that customers are running on AWS, centralize billing, and generating weekly and monthly usage reports.
  • Application monitoring services include Apdex monitoring, centralize logging, performance & security analytics, troubleshooting, and handling.