ManagedREMOVE OPERATIONAL BURDEN
Solution
YOU LEAD, WE MANAGE
Managing operations of your AWS infrastructure and provides routine infrastructure operations such as patch, continuity management, security management; and IT management processes such as incident, change, and service request management.
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SOLUTION
8×5
VTI Cloud consulting services focus on researching and proposing solutions to help businesses reduce operating costs and risks, automate general operations such as change requests, monitoring and management services; patch storage, security, and backup.
24×7
VTI Cloud have a 24/7 technical team to monitor and promptly handle unexpected incidents. Regarding the process, there will be monthly reports on resources used, system performance, problems encountered during operation.
/Managed/
8×5
VTI Cloud provides consulting services to clients during business days (8x5).
The services including:
- Request for change (RFC) handling.
- Recommendations to optimize performance.
- Optimize the operation costs.
/Managed/
24×7
We provide 24x7 continuous application and infrastructure monitoring.
- Infrastructure Monitoring includes monitoring of the instance and services that customers are running on AWS, centralize billing, and generating weekly and monthly usage reports.
- Application monitoring services include Apdex monitoring, centralize logging, performance & security analytics, troubleshooting, and handling.
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